Ackermans – Shop Assistants

Shop Assistants/Cashier- Ackermans

Job Title: Shop Assistant/Cashier (Ackermans)

Location: Various Locations

The purpose of this role is to deliver exceptional customer shopping experience through stock replenishment, merchandising, housekeeping and efficient processing of transactions at till points.

If you are self-motivated, passionate about performance and have the high energy level required for this fast-paced, exciting and dynamic retail environment, consider this to be an opportunity to invest and grow your career.

Conditions Required:

Grade 12 or equivalent

Knowledge and skills:

Excellent customer service skills

Communication skills – fluent in English (any other language would be beneficial

High energy levels

Highly motivated and target driven

Experience:

Previous retail experience would be advantageous

Key Responsibilities:

Provide excellent customer service to give customer a great shopping experience

Assist shoppers to find the goods and products that they are looking for Attend to customer queries / complaints

2. Cashier duties

Process cash and card payments

Process Lay Bys

Process customer refunds

Reporting discrepancies and problems to the supervisor

Till balancing

  1. Merchandising

Ensure that stock is correctly priced and displayed

Ensure product availability of the sales floor

Housekeeping

Keeping up to date with promotions

Risk

Ensure that products are tagged in line with the company policy

Participating in stock takes

Be on the lookout for shoplifters and fraudulent activities and report any suspicious behavior to Management

Consistently live the Ackermans values & policies and procedures in all aspects of your work.

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