Data Capturers X69 Posts
Company: Old Mutual
Location: South Africa
Job Description:
This position is responsible for delivering customer support in OM branch offices, mainly by guiding them through the digital customer service interface during the Two-pot retirement fund withdrawal period.
The role involves managing queues and reducing the workload on Branch staff.
The employee will assist customers using digital devices with their Two-pot retirement fund transactions, including:
– Providing information
Offering self-service guidance
Sharing call centre details
Facilitating the submission process through the customer’s device.
Minimum Requirements:
- National Senior Certificate or Equivalent NQF 4
Competencies:
-Customer Focus
-Technological Aptitude
-Effective Communication Skills
-Multilingual Proficiency
Application Process: