Netcare, a top private healthcare company in South Africa, is looking for South African job applicants to work as Receptionists at Netcare N1 City Hospital.
Those who get the job will be important for giving great service to patients and visitors right when they arrive. As a Receptionist, you will welcome and help patients, handle their check-ins, answer phone calls, keep records updated, and make sure the reception area runs smoothly and professionally. This work should show Netcare’s core beliefs of Caring, Honesty, Kindness, Teamwork, and Respect.
Job Details:
Company Name: Netcare
Job Title: Receptionist
Location: South Africa
Job Type: Full-Time
Closing Date: 20 November 2025
Job Requisition ID: JR103202
Key Responsibilities:
- Greet and help patients, guests, and medical staff at the reception.
- Oversee patient check-ins and confirm their health insurance information.
- Keep patient records precise and current in the SAP system.
- Answer incoming calls and send them to the correct offices.
- Handle money transactions, give out receipts, and manage small cash amounts if needed.
- Keep patient information private and follow hospital rules.
- Keep the reception area neat, orderly, and professional.
- Give correct details about what the hospital offers, how things are done, and where things are located.
- Help patients use the Netcare Mobile App and online tools.
Minimum Requirements:
Education: Grade 12 or equivalent (NQF Level 4).
Skills: Computer literacy, excellent communication, and strong interpersonal abilities.
Experience:
Experience in a hospital or healthcare environment (preferred).
Prior use of SAP ISH is advantageous.
Previous customer service experience is beneficial.